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View compareGlowcery Help Center – Your Skincare Questions, Answered
Got questions about your order, our products, or how to glow your best? We’ve got you! Here are the most frequently asked questions from our Glowcery community. If you still need help, feel free to contact us anytime.
Ask Us Anything
- 1427 Centinela Ave Suite 4 Santa Monica CA 90404
- service@glowcerybeauty.com
What skin types are Glowcery products suitable for?
Our formulas are designed for all skin types — especially sensitive, acne-prone, and dry skin. Every product is dermatologist-tested and free of harsh ingredients.
Are Glowcery products vegan and cruelty-free?
Yes! All Glowcery products are 100% vegan, cruelty-free, and never tested on animals.
How long will it take to see results?
Most users begin seeing improvements in hydration and glow within 7–14 days of regular use. Full skin renewal typically shows within 4–6 weeks.
Do you ship internationally?
Currently, we only ship within the U.S. and Canada. Global shipping options are coming soon!
What’s your return policy?
We offer store credit for unopened, unused items returned within 15 days. If your product arrives damaged, we’ll replace it free of charge. (Full policy available on our site.)
How do I know which products are right for me?
Take our free Skin Quiz! It’s quick, fun, and helps match you with your perfect skincare routine based on your skin goals.
Are your products safe during pregnancy?
Most of our products are pregnancy-safe, but we recommend consulting your doctor, especially when using actives like Vitamin C or retinol alternatives.